A very frustrating experience from start to finish although shiply came highly recommended. Very difficult to establish collection and delivery dates which once arranged did not happen to much inconvenience for all parties involved. Both collection and delivery dates were rescheduled! The price quoted was inflated a couple of days prior to delivery, not by much but it's the principal that's just not acceptable. The shipping company wanted paying direct to their bank but failed to supply the details. I paid cash on the day to get round this. The chair moved was clearly noy looked after and had been dragged damaging the underside. A good job this will be reupholstered.