My transport provider’s van broke down so the job had to be cancelled. The Shiply customer service phone was not operating, so I had to email them. They then credited my account with the lost deposit instead of refunding it, so I have effectively lost my deposit to Shiply as I no longer want to book through them, because new quotes were far too expensive for me to afford. Still hoping to receive my deposit refund. The lack of customer phone line has been really disappointing.
1 year ago
Shiply has a
4.5
average rating
from
41,345
reviews
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