Shiply is a broker of broker service. That means if anything happens, like it did for my shipment, there are now two companies you need to try to reach out to for help. I had a 5pm pickup, I had reached out to the independent driver several times that day to see when they would be there. At 4pm I finally heard from them that they would not be picking up the item and that I should make other arrangements. Now I had to try to get a response from the broker. When that didn’t happen, I tried to reach shiply. They replied a couple of days later, saying they would text the broker. Not helpful. I would not recommend this service. The broker eventually found another driver for the pickup. That driver shipped the side-by-side on an open floor car trailer so the wheels were hanging off the tracks and it was a big chore getting it off.