What a mess! Collection 3hrs late, finally left at 10.45pm. Delivery on promised day had 1 significant item missing. Had to be traced at the warehouse. New delivery promised for 2days later. Van arrived on time but item not on the van! Third delivery another 2 days later, item finally delivered. We had to be available at home on 3 separate days due to carelessness and inefficiency of this company. We booked with GOOD FELLAS. Not realising that they subcontract and we didn’t have the opportunity of checking up on PROOVIA who actually collect and deliver. Vans very full, no protection of items provided, so make sure you wrap and protect as scratching almost inevitable.