I was in the market for looking for a new cornet and Sheehans showed up on John Packers list of approved sellers. Sheehans were the closest store to us to stock John Packers brass instruments but at the same time have some others so I could compare. I contacted Sheehans at first by email and a chap called Dan responded. At the time they did not have what I wanted which was a John Packer 271 cornet so Dan said he would order one for me. Anyway a few days later Dan emailed again saying he had been able to obtain an ex demo John Packer 371 and would sell this to me at the same price as a 271. The 371 is a superior model. Anyway I accepted this offer assuming I liked how it played, less than a week later it came in stock, Dan let us know via email and we travelled up today. It's about 60 miles away from us so a bit of a trek. We parked outside the store which was simple enough and met Dan in the store. He got various cornets out for me to try. In store they have some practice rooms which was great. So with 2 cornets and some different mouthpieces I went into a practice room. Dan made me a cup of coffee and then I was not disturbed for the whole 30 minutes plus I was in the room. When I came out I discussed my thoughts with Dan and settled on purchasing the JP371 with some accessories. I enjoyed the experience and the store. Very music related store and I could feel this. Dan provided excellent and friendly service. The regular emails and todays service was over the above and appreciated. This secured the deal for us. I would return to this store even though it is miles away.