We ordered a shed and paid for the installation. By paying for the installation, we were hoping for a full service without stress, but our whole experience has been pretty horrific. Among other things, the company refused to take the delivered shed to the back garden, and left it in front of the house instead. We had to carry it ourselves. Then, we were told that they could not install the base we bought from them! Instead we'd have to pay extra to buy a *new* base and get that new base installed. We still don't have a shed, and I honestly wish I had never tried to get one.