Designer was professional, efficient and helped me to come up with exactly what I wanted for my bedroom. However, this was the only satisfying part of the customer experience. After the company had my deposit I had nothing but trouble in arranging delivery and installation dates. The company then did not show up when we had arranged and refused to compensate for loss of earnings due to their mistakes. Eventually, 3 months later the installer arrived and the product assembled. It does look good but the customer service was appalling from such a large company. They basically told me I wasn't spending enough money with them to be a priority. I would not recommend their services.