The designer was very nice, and everything seemed ok, but when the surveyor came he spotted a mistake so my wardrobes had to be completely changed, resulting in a poor second-best alternative design. Bedroom cleared as required, the parts were delivered on time, but the next day the fitter didn't turn up. I had to phone Sharps to find out why, and was told (a) he'd called in sick and (b) that they hadn't been able to contact him (?!?). They called several times to update on their lack of progress in finding an alternative fitter. Next day I'm told that they're sending their "very best expert fitter" who will get the job done in just one day. Really? I was told it would take 3 days. Apparently he'll work on in the evening until the job is finished... but he won't be coming for a week, so I've got to live with the mess that clearing the bedroom has created for ten days, before I'll have a chance of returning to normality. Needless to say I'm not happy with the upheaval & disruption, let alone the fact that I cleared my calendar for the fitting this week, and now they're impacting on my commitments next week. Thus far, a very different (and not in a good way) experience compared with the last time they fitted a bedroom for me, and I'd be very wary of using them again, or even recommending them to anyone else.