The designer listened to our needs and ideas, and was very good at keeping our budget in mind. The installer was very friendly and professional, and worked hard to finish a big job in the minimum amount of time. Unfortunately, the delivery caused damage to some of the parts and some parts were lost/missing, which meant the installer had to sort this out and order new parts while he was doing his job. This is why I have marked my review down by one star. Overall, I would say that You do pay more with Sharps but we feel that the extra money spent has been worth it in terms of getting the design solution we wanted and the quality of the product.