Not worth what we paid, especially given all the errors. Their process, with a designer, then a surveyor, then a fitter, and a separate customer service department to speak with, leaves a lot of room for error and miscommunication. The wrong materials were delivered, so the fitter had to request additional materials, which added time to the build. Due to this, they actually sent someone to collect the rubbish, but they only collected half of it and I had to schedule again. They didn't send a mirror and tie rack with the initial batch (designer had put it in, but not the surveyor), so had to send another delivery and schedule another fitter. That second fitter just came and I discovered they sent the wrong tie rack, so we have to go through the whole process again. Customer service has been very pleasant to work with, but I wish there weren't problems to begin with. Thank goodness I'm not working at the moment. If I had a job to go to, I'd get fired for missing so much work.
In addition, I don't like having to separately contract out the prep and clean-up work. I wish they did it end to end. And I don't love the finished product. It's fine, but not worth the premium paid. The designer discussed a dressing table for our walk-in, but what he didn't communicate was it was more of a large desk than a small dressing table, which feels too big in the space. I honestly think we'll end up moving it into one of the kids' rooms as a desk and I'll have to buy a new dressing table anyway.
7 years ago
Sharps Bedrooms has a
4.0
average rating
from
2,837
reviews
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