Customer careless.Wardrobes fitted end of June 2016 and mid September still waiting for sharps to rectify the poor finishing and bad fitting. The caulking was appalling and patchy in parts with missing bits. Their fitting manager said some of their fitters caulk the inside and some fitters don't! I could have done a lot better. Also, damaged our new wallpaper in various places plus the ceiling.The one wardrobe was not built to our specification and initially they tried to deny what we had asked to be done. Basically did not believe our word until their own photos proved we were telling the truth. 2 weeks after admitting they would put it write its still dragging on with no sense of urgency and we have not got a bedroom back in use as it will have to be rebuilt. We had ordered the bedroom carpet to be fitted after sharps had finished in June and again we have arranged for it to be fitted but sharps not bothered with customer care .We will have to cancel carpet again. We are livid with sharps but they have offered no compensation or a date when they will correct their poor workmanship.
The materials are less than what we expected for paying over £3k and not fitted up to a quality standard. maybe that is sharps standard.
We had anticipated doing 2 more bedrooms with Sharps but they don't care about after sales service or complaints, so they have lost the business.
7 years ago
Sharps Bedrooms has a
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