The designer and engineer were helpful and friendly. This was the second bedroom where we have used Sharps as we were happy with the service last time. However, this time was very different, the state that the wardrobe was left in after the fitter came was not up to standard and certainly not what I expected for the price! The shelves were not cleaned, there were pencil marks all over the inside and lots of gaps that were not filled. My wife came back to find the fitter reading a paper and saying that he was finished - clearly no pride in the finished work. The customer services team were also appalling, we had our appointment changed twice despite making arrangements to be home. We also could not get hold of the team to make the final payment by credit card and were forced to pay a cheque. I filled out the feedback form explaining my frustrations with the finished product and they did not have the courtesy to even call me back to obtain any more information or apologise but they did send me a letter asking me for my review via this website. Overall, we were happy with the wardrobes (after thoroughly cleaning them ourselves!) but the experience has left us not wanting to use Sharp's again.