Communication with them was very difficult - we kept emailing them to ask dimensions (one email included a technical drawing and the question: Is this how it will be?) and they ignored our requests for info, although we needed to know as we were fitting new skirting boards and moving power points. The pieces were delivered without the one hour warning we'd been promised. And we had several issues afterwards, over which we have been passed from pillar to post - no resolution as yet. The fitter left a terrible mess. He hoovered up some of the worst sawdust from the middle of the floor, but that was it. There was loads of sawdust and plaster dust left at the edges of the room and inside the wardrobes. We are still trying to find out how to remove the drawers so that we can clean behind them. He bagged up his rubbish and left it in our bedroom (on top of more sawdust). He chose to leave at a moment when he could see I was busy, and thrust a form briefly under my nose, saying the rest of it was irrelevant but I should sign it or he wouldn't get paid. I have since found out that this was the customer satisfaction form. The bedside chest we got was not as we had ordered or been promised. We orignally chose a fitted one that joined onto the wardrobe, but the salesman/designer suggested we get a freestanding one, which would be identical to the fitted one but have its own side, so we could move it in the future if we choose to. However, the freestanding one is NOT identical to the fitted one, and we now have a chest with lips/overhangs at the sides, so it cannot be butted up against the wardrobe aand taakes up too much space. It is also not the size we were told it would be, even if the overhangs are subtracted. The lip between the chest and the wardrobe creates an ugly gap, and is also a dust trap - avoiding dust traps was one reason we wanted fitted bedroom storage. There are gaps of about 3mm between the side panels of the wardrobes and the wall, making it look cheap and not fitted, and allowing dust to enter. The fitter was heard to mutter something about not having sealant, so we suppose that he should have sealed it but, having forgotten to bring sealant, decided to leave us with a thrid-rate job instead. It has taken us hours of phone calls, writing emails and sending photos to get Sharps to show any interest in all this - time I really needed to do other things. They did say that the file had to passed from one department to another and this could only be done on Fridays!!!!! Never mind leaving dissatisfied customers waiting. The edges of the drawers were they are supposed to be gripped are very sharp, but we will sand them ourselves rather than going through any more pain with Sharps. (Are they called "Sharps" because they don't sand sharp edges??) Just as we have had to clean up after the fitter. The top box doors supplied were of a stupid design that opened up like aeroplane lockers, and would have been too high to close again, but Sharps did send alternative doors which open in the normal way. However, this would not have been necessary had the designer or salesman told us what they would be like. We quite like the look of our wardrobes, hence 2 stars although I feel I am being very generous; but this is a compnay which tries to make its customers of major items settle for shoddy workmanship, poor treatment, and customer relations focussed on their own needs rather than aiming to address and solve problems. We still don't know when the overhang and the gaps will be put right. I understand that it will be if/when they can be bothered. They are not interested in the fact that we need to use that room in two days, and will not tell us whether or not it will be all right to fill the wardrobes, or whether they would need to be emptied again to rectify problems. I think we have accepted that the filth left behind will not produce an apology. A company to avoid!