Joe Rodgers
I’ve had wardrobes fitted from sharps bedrooms. The sales guy sold me the dream. As they do. When the work started I was categorically told it would be finished within two days. The 19th and 20 th ov October. I was told I could organise carpet fitters for sat 21st October as I had a big children’s party going ahead for my twin boys on Sunday 22. On Friday 20 th I was informed that all the parts was not there. They cannot finish the job. Best they can do is come back on following Monday. I explained about carpet fitters coming in the morning and also the childrens party. I was told it’s not there problem. I had to cancel carpet fitter, cancel children’s ballonns, children sweet cart and ov course the party. All at my own cost. I had to book a further day ov work on the Monday. Come Monday the guy leaves the job. There is scratching on one cabinet and a drawer won’t close properly. I call sharps. . They now tell me they can only get out Thursday. Again I have to book another day off work. When I complained saying I’m well over 500 out ov pocket. I was met with a pathetic offer ov 175 pound and a very rude person. I flatly refused explaining I’m well over 500 pound out ov pocket solely because ov there incompetence The next day I was informed they will up the offer to 275. Again well below what I’m out ov pocket because ov sharps mistake. I asked to b put in touch with there complaints department. Sharps do not have a complaint department. Absolutely shocking. I implore anyone not to use sharps bedrooms. There great when things go to plan. And so they should be the prices they charge. But if there’s a problem with the fittings like I had. You get xero help whatever. I hope who ever reads this takes notice and goes elsewhere for there furniture. Lastly this might sound like sour grapes. But there really is not much difference with a the quality ov sharps works and other companies like wren, b and q and all the other companies. One thing for sure. There’s a massive price difference though. Don’t be taken in by sharps smooth talking sales reps. There experts at over charging you. Regards an extremely annoyed ex sharps customer.
6 months ago
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