The lady in the sharps showroom was very helpful indeed. The designer came out within 2 days he was great . Few weeks later the surveyor came out and wanted to change our design, which we wasn't really happy with . We waited weeks for the fitters to come out and fit the bespoke wardrobes. They spent 3 hours scratching they heads and decided they couldn't work out how they build them up . They had to walk off the job . I was so upset and disappointed and didn't know what was happening. There was £20.000 worth of wardrobes in a pile on the floor . They told me someone would ring me . I waited and waited and in the end I rang the fitting department and I got a lady on the other end of the phone , who wasn 't interested in what i had to say . I ended up having a argument with her as she would listen to me , she just spoke over me . I am a customer who as paid alot of money . Customer service rubbish northern fitting department. Another surveyor came out 2 days later measured it again and printed more pics off for me . The next day I rang them up at less 3 times as before, they told me that the following Monday a fitters will be at my house . So I took more time off work for this to happen and was excited. The following Monday came and no fitter turned up . Once again I rang up 4 times and got promised someone will ring me back . Hours later I got a phone call and got told they will look into it all for me and will get back to me . I dont hold up any hope . I am sat in my house and I dont know when my wardrobes are getting fitted. 🙃 Thanks northern fitting department. You are unhelpful, and have saff that need to go on a course to learn how to talk to customers . Please learn from my experience. I am stuck with a pile of wardrobes and I don't know what is going to happen next . Great job done sharps . (NOT)