A Knight
Very disappointed with a number of aspects of this company. I initially approached them as I liked their sliderobes and had limited space for conventional doors. I was also led to believe their furniture was bespoke. Well I couldn't have the sliding doors it seemed, as apparently they needed an extra 3" depth of cupboard, and the only 'bespoke' element seems to relate to fitting cupboards under a sloping ceiling. The quality of the carcasses is not great and seems no better than the very basic cut price range we fitted 30 yrs ago and were replacing. We were dismayed to discover that we were expected to do all the preparatory work ourselves of removing the old wardrobes. But our biggest shock came when the fitter announced the job was complete - we couldn't believe it when we saw that the wardrobes were fitted against raw plaster walls, the rails screwed directly into plasterwork at one end, with an area of brick and rubble where 30yrs ago skirting board had been removed. There were NO INTERIORS to the cupboard units! I was furious but as we were due to receive house guests within 72hrs and I had to have the contents of the cupboards back in situ promptly, we spent the whole of the next day poly filling and wallpapering the inside, a fiddly job because of the many shelf divisions. Why had the designer not highlighted this? In retrospect I recalled he had run through a check list which included 'backs' and 'sides' which I had visualised as external aspects of the furniture, and had in my mind's eye the wardrobe so nicely displayed in the showroom which incorporated a fully lined interior - and which our very basic pre-existing wardrobes had. Doesn't every wardrobe? I ordered wardrobes, not cupboards. So thanks, Sharps, for the set of doors and shelves you sold us, the work you left us with, the stress, and the massive disappointment. All for the bargain price of under £5000.
8 years ago
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