The product is good. The fitter professional and helpful. Customer service was poor. The delivery had 2 large boxes of drawers and wardrobe shelf missing. The items had to be reordered? I queried that they must be somewhere as all made to measure and completed for original delivery? My son had to make a special journey to lift the heavy boxes into my flat after they were delivered. Wardrobe shelf still missing! It all took 2weeks rather than 2 days. Customer services didn't seem bothered throughout the saga. I spoke to manager twice then it was passed over to another member of staff who at least kept me informed near the end., I did get some money off the final payment after some negotiations but I wouldn't recommend Sharps to anyone else due only to the poor customer service.