it was cold, wet and covered in snow i returned home after a long hard day only to find my boiler flashing and making an awful noise i phoned SGS for assistance thinking i would have to wait and book and appointment and prepared myself for moving back to my mothers until i had hot water and heating again.i was informed that they were fully booked but they would ask there team to see how they were getting on, in my amazement the phone rang in under 20 minuets and my appointment was booked for an engineer to call on his way home. on his arrival he was extremely professional and even had the part on his van. To my amazement i was up and working again within a hour and not only great service but value for money as well thank you to all at SGS #Toasty