Further to my previous somewhat critical review.
I was telephoned by Paul, who was most apologetic, and explained the delays satisfactorily. He also offered to cancel one of the invoices, which was obviously most acceptable. In short, the matter has been concluded successfully for both parties.
Well done Paul, an object lesson in 'how to handle customer complaints'
1 year ago
SGS Heating & Electrical Ltd has a
4.8
average rating
from
508
reviews
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