Awful experience - patronising salesmen - talked to like idiots - my car wasn't worth anything - talked to as if I'd done the rounds - yeah recognise your name/reg (haven't bought a car from a forecourt for nearly 6 years). Worse - agreed to buy two cars and then contacted 10mins before arrival (two 32 mile round trip) to say cars were sold but they had this other car that would be perfect (more expensive obviously). Finally agreed on a third car (factored in £50 friends and family which my family member was meant to hand over without their agreement) and no second key! After two months of being lied to, fobbed off, myself turning up impromptu at the garage and given some other poor fools second key which obviously didn't fit - I had a new one cut. I only got any joy after looking up Mr Petch's home address and threatening to contact him. I now dread anything going wrong whilst under warranty and having to go back to deal with these unprofessional patronising individuals. I will not miss my weekly calls and countless wasted miles trying to get them to provide a service they clearly dont feel any obligation to provide. I could say so much more but choose not to name and shame.