Initially I was quite pleased with the experience of buying my used car at Petch Darlington. Even though they did not return calls from day one!
However, when I arrived home and checked the paperwork and other details, I found three important errors.
1. Between ordering and paying for the car and the delivery day, there was an addition of nearly two thousand miles on the clock!.
2. On the warranty it described the car as manual, when it is in fact automatic. Making the warranty nul and void.
3. No users manual was with the car on delivery.
The salesman was very sympathetic and agreed that these matters are unacceptable, and needed attention. He promised to obtain a handbook, I am still waiting!, no answer to the extra mileage. And no return phone call yet!
It just shows that the old adage re car salemen is true. You can't trust them!
Once they have your money they couldn't care less.
7 years ago
SG Petch has a
4.7
average rating
from
5,021
reviews
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