I felt that the service that I got was excellent until I signed the finance agreement to buy the car. After this I felt that it was extremely poor, it was very difficult to get any factual information about when my car would be delivered, what I needed to do and when I could pick it up. On one occasion I had to ring three times in one night, the first time I was kept on hold for 6 minutes and the second time 25 minutes trying to get information. On top of this when I finally picked my car up it had a large scratch to the back bumper which was clearly visable but no mentioned it to me until I asked about it. I felt like all the effort went into selling me the car and after this no one was interested.