Purchased a second hand Hyundai i 30 from the Middlesbrough. Branch, they informed me, I would receive a call prior to picking up the car a week later to confirm the exact time and date for pickup by representative Indie, this didn't happen. When picking up the car informed the car was taxed and I didn't need to road tax the car however when asked to confirm this fact in writing, I was then told the car was not taxed. A few days later phoned representative Carol to confirm all DVLA documentation was in place and I to say a wheel unlocking nut was missing, received one call on the documentation she then said she would call again concerning the missing wheel unlocking nut however she didn't bother. The experience summed up is that of dealing with dodgy second hand back street car dealer disguised as a main dealer.