I’m happy with the car I bought and the service was good. I was given two years warranty, free breakdown cover and a free MOT voucher, however there were a few things which could have been better.
Initially, when I viewed the car, I asked about the road tax as this was an important consideration. I was told it was £30 per year. On the day I was due to collect the car, I had a call to say it was £155 per year. There was no acknowledgement that the mistake was on their part, only a change in the regulations. To compensate, they put £25 petrol in the car.
There was a little bit of damage to the car - a chip on the front and on the edge of the passenger door which I was told would be repaired. It was 7 days before I could collect the car and when I did, the door damage hadn’t been repaired. The car was taken to touch up and was returned within five minutes. It wasn’t repaired or retouched to the standard I expected.
Most disappointing of all, I phoned the day after collecting the car to say I was unhappy with the repair and was told they would look into it and call me back. The call never came.
2 years ago
SG Petch has a
4.7
average rating
from
5,021
reviews
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