"I approached Seth Lovis as part of a blitz on lawyers with websites which advertised disposal of timeshares. I was desperate and semi-hysterial in a bid to get rid of my commitment to a timeshare i was sold many years ago and whose annual maintenance fees were spiralling out of control. Previously it had been impossible to get rid of it and the stories of scams involving people asking - and receiving! - great amounts of money up front from so-called reliable firms who promised disposal of timeshares are myriad on the Internet, but a friend in a similar position had made some progress with removal of his timeshare so I determined to try again. All the contacts I made wanted to make appointments for me to sit with "advisers" for a couple of hours in locations away from me. They would not discuss anything over the phone and these situations were not at all desirable. So it was with some trepidation that I spoke with Jayneil - from Seth Lovis - when he telephoned me. He listened carefully and attentively to my careworn and, by now, emotionally coloured story interrupting only to ask gentle questions for clarification. Not only did he not immediately demand an appointment, nor money, but helpfully and wisely he asked to see copies of all documentation that I held to be sent to him by email. This was so straightforward, non-offensive and obviously progressive! Surprised and encouraged by this approach I did as he requested. He telephoned me within a short timescale to discuss the documentation, the detail, clarification of the story behind it and eventually made the simple suggestion that I contact the owner of the timeshare to ask for any opt-out procedure. This was so obvious, but I was sceptical as I had followed this line of approach before with little avail. But I did this and to cut a long story short finally managed to remove myself from the timeshare. Jayneil stayed in constant, but non-pressured contact with me telephoning regularly to discuss progress and detail ensuring that there was no miscommunication, no misrepresentation on the owner's part and that I had detailed unequivocable written documentation from the owner that the transaction was correct in every way. This has been a unique experience for me not only from a customer service standpoint where one becomes blase about nobody doing anything for nothing, but more specifically where this is more in point with the legal profession which can be known to be unkind financially! Seth Lovis gained nothing financially from the service I received. Jayneil gave willingly, expertly, reliably and learnedly of his time to help me. He was always extremely polite, well-spoken and reassuring whilst presenting a careful comprehensive service for me. It was always a pleasure to speak with him. He created an atmosphere of trust.. again not prevelant in today's business world. If this is consistently the approach that Seth Lovis and the employees provide then I would not hesitate to recommend them. Thank you."