Recently had a service. Car was collected late and dropped off an hour and a quarter late in the evening leaving wife and friend stranded. In the end my friend had to get a taxi home whilst my wife waited in the work car park for the car to appear. Excuses about traffic blah blah blah. Couldn't get through a few times on phone. They tried to add on "fuel treatment" on a 1 yr old car. Watch out. Not that impressed and I don't think especially cheap after the delay etc. Was offered refund if taxi fare but receipts/invoices were required. After an hour and a quarter late I'm not jumping through hoops for £20. Poor customer service. Garage where car was being serviced was a fifty mile round trip away and I live on M8 corridor. Not exactly in the middle of nowhere. I recommend you steer clear and find a good local garage. One star!