Fraud and incompetence as a business model
I booked an MOT and a service for my car in late July at Servicing Stop and after nine days of weirdness (the only communication I managed to get after lots of phone calls was of the ‘we are working on it’ type) I had the car returned with a failed MOT. The reason for this failure was that the airbag warning light was on. The garage contacted me and advised that only a new airbag would fix the problem at a cost of more than £500 to which I agreed, I paid this amount and asked them to proceed. However,the problem was not solved and then they went on to ask for a new steering wheel airbag to be installed at a further cost of £600!! I realised then that something was not quite right and I asked them to return the car even with a failed MOT. After a few days I asked a mechanic at a local garage to identify the problem. He ran a simple diagnostic test and very quickly he identified the problem in the steering wheel squib which I was able to buy online for £30. The total cost including the diagnostic test and the new MOT was £116 and I have been running the car for 6 weeks without any problems. In contrast, all that Servicing Stop could do was keep asking for new airbags, hoping maybe that the problem would somehow go away, while, of course, lining their own pockets at my expense.
I’ve had numerous communications with Servicing Stop who first came up with the verdict that the work in my car were carried out to the highest standard. When I told them how easy was to fix the problem at a minimal cost, they produced a different verdict that the work in my car was carried out in good faith!!! And, of course, they don’t want to talk about any compensation.
Dear readers of this review, I don’t want to bore you with any more details, but let me add only this: there are many good garages out there who are honest, reliable, competitively priced and much more, everything that Servicing Stop is not. Maybe convenience? but there are good local garages almost everywhere. Servicing Stop are a pointless and irrelevant waste of time.
Chris Rigas
5 years ago
Servicing Stop has a
2.0
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from
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