The booking process was easy to setup, the driver who collected my car was friendly and professional. I was rang later in the afternoon in regards to my cars result of it's MOT and Service, the sales person was barraging me with repairs that seemed unnecessary for my car. I then asked him what failed on my car for the MOT, the sales assistant then informed me that it was the wiper blades and a bulb which he automatically selected the highest priced item without my choice. I then requested for a cheaper part to be used, the sales person obliged with my choices eventually. My car was delivered to me just after the agreed time slot, I was greeted by the same driver who collected the car, again he was friendly and professional and explained all the work that was done and gave me all the paper work, and my service book. I will not be using this company again, based only on my experience with the sales team informing me that if I do not take out the repairs that were read out to me my car would break down and be unsafe. I was told a Full brake and callipers change £320 (four discs and callipers) is required for my vehicle to be safe. I informed the sales person that my car had brake discs on the front and drums on the rear. Again the sales person insisted that I needed the four brake discs. It felt like the sales person was reading from a script on screen and not actually understanding the required parts for my car. I was also told I need a full engine flush at £180, again this felt unnecessary for my car which gets serviced regularly. Overall this is a great service for saving time and hassle when it comes to MOT'ing and servicing your car at an affordable price, but the middle man (sales team) appear to pressurise you to buy overpriced repairs to gain themselves commission.