Asad
Where do I start? Okay, let's go to the beginning. I, like many people saw a cheap quotation to complete a full service and MOT so I went ahead with it and got this arranged. At the beginning it was fine, they'd send confirmation and the car got collected quickly too. When the car got to the garage and their processes were completed, I get a call telling me MOT failed due to 1 tyre and it needs replacing. I was like, fair enough and I agreed to get this replaced. They had thrown about 8 other advisories but I refused to get it completed as it was then going over £500 before VAT. Otherwise, I got charged around £250 for the whole thing. Car came back to me and the first thing the driver tells me is 'your tyres are buckled'. I asked him what do you mean, why was I not told this on the phone?' he said 'I don't know'. I felt arguing with him would be pointless as he looked like a lost deer in the headlights. I checked my car and it showed a light on the dashboard along with 'check car tyres' error message. I contacted Service stop asking them to fix this. This was not an issue prior to the service and mot so there's no reason for this to happen after. I have got no response from them. It appears when it comes to getting the cash, they'll be as quick as the roadrunner in those cartoons but when it comes to rectifying and answering questions, they're no way to be seen or heard. I want this fixed. You guys know who I am. This is my feedback along with me asking for a solution. I do not expect this kind of service after paying a large sum of money. I want a response to my original email ASAP otherwise I will take this further.
7 years ago
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Servicing Stop has a 2.0 average rating from 3,148 reviews

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