Paul
I booked my car service online and the car was picked up by a friendly mechanic at about 8 . Everything was going as planned, then around 130 I recieved a call stating my car need additional extras . I was then told my car needs new anti freeze and they found a contamination in my brake fluid also I need a need fuel pump . After driving and getting my car serviced every year I thought this seemed odd . Then the shock came for all these minor things they wanted £887 for the works . I stated all I wanted was a service priced at £136 then I was told I should get £650 pounds worth of work done . I stated I wasn't willing to pay theae costs , and I was told there is a payment plan they can set up for this . I had a really bad feeling and said no thank you .After the call I received texts for £650 to pay in instalments for the works that I declined . I was trying to call the number they called me on, and it was constantly engaged and also sent a email to customer services with no reply . The mechanic that took my car left his sign written van on the drive , so I decided to give the number a call . I called and stated who I was and that they had my vehicle and I wasn't happy for them to carry out any works . The mechanic seemed very confused saying that the car only needed a service and there was nothing wrong with the car and the bits they are are mentioning are new problems he does not know about . Feeling annoyed and partly happy I didn't just pay I awaited a call from service stop . 5 Minutes after speaking to the mechanic they call . I stated I didn't want the work they mentioned doing and wasn't happy with the service there providing me with .I was then cut short by the guy as he stated he sent me a payment to pay for the service assuming the costs where going to be £136 we ended to call so I could pay and get this shambles of a company outta my hair . I opened the invoice and then noticed its now gone to £220 a huge jump from the initial price . I payed this and within the hour my car was delivered back to me . Absolute scamming assholes . please people don't use these your regret every minuite .😡🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
1 month ago
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Servicing Stop has a 2.0 average rating from 3,149 reviews

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