They don't even deserve one star! Thought I was doing ok by booking my car in for MOT and service, and paid upfront. This company reels you in by giving reasonable quotes, but then they pile on the extras once they have your car. It was collected, fine. Then I got a call to say it'd failed its MOT due to rear brakes needing discs and pads. This alone was going to cost £681!!! Then it needed special oil (not heard that before and I've had it serviced a few times). Also needed engine flushing plus god knows how many other extras. In all it came to over £1400. I refused, said I wanted a second opinion, he told me I couldn't drive the car until it passed its MOT so if I couldn't afford it I should pay in installments. I told him the brakes may need changing but they're not dangerous (I know that although they're worn there is still life in them and they work fine), and my MOT is still valid for a few weeks. If its a fail then I have 10 days to get it sorted but can drive it home and to another garage for repair. He got a little anxious and almost begged me to give a good review - saying that customer service is completely separate and nothing to do with the garage. So.... tomorrow I'll be checking my car over (they brought it back tonight when it was dark!!) and probably booking in elsewhere. I spent a stupid amount already with 'special oil' and an engine flush that was probably not necessary. I cannot afford to pay these ridiculous prices - especially given that I found discs and pads online for under £50..... so charging £631 just for labour..... for probably 3 hours work at most!!! Please let's put this company out of business! Watchdog/rogue traders would have a field day!