Don't use this company, total crooks, thieves, and worst thing is that it is legalised robbery! I am an elderly person and was attracted with the free picking up and delivery of the car,saves driving and waiting. Payed 145.00£ upfront for a full service . The car was collected as arranged, but an hour later someone from Enfield office called me and described my car as a write off ,{my car has done only 17000miles..)., the wanted 990£ to fix all the problems, I was shocked, started to refuse the jobs he was offering, he was pushing and pushing...eventually the price dropped to 450£, I became nervous, they are blackmailing and scaring you, so I agreed to what he suggested as an "emergency"work . Plus the 145£that I payed in advance, nearly 600£ for work that the car didn't need in the first place! I regret not reading the reviews before I booked on line, so people don't go there, it is a big scam!!!