DO NOT USE YHIS COMPANY. The company is totally unreliable and unprofessional. I doubt if any of them have any vehicle knowledge.
My service was booked and prepaid for Monday. The company phoned me and said it cannot be done until Wednesday. I agreed that and it was to be picked up between 8 to 10am.
At 1pm nobody had shown. It is impossible to contact the company by phone the have a message to guide you to a Web link, the link doesn't work at all. I emailed them asking what was happening at 2.30pm I got a message to say it would be picked up by the garage ASAP. I then had a call from the garage, they stated it was not booked in until 1330.
Luckily I knew the garage it was going to. The driver said I will have it back to you by 1700. I then had a call from the company stated it had been serviced but need special oil at £29.99, they then said it needed a flushing agent, new brake fluid, air filter cabin filter and brake pads.
The brake fluid was less than 6 months old. I phoned my contact at the garage and he told me that they had not advised any of it. They were just trying to co me out of another £200. The garage said that they had told them not to release it untill they had sold me the extras. Luckily I knew the garage and they agreed to return it.
When I asked them about the special oil and all the other stuff he said its all rubbish.
The full service as they advertise it is basically and filter change and a few basic checks, that will cost you £200. The garage would have charged me £70.
This company is a gang of thieves BE WARNED.
4 months ago
Servicing Stop has a
2.0
average rating
from
3,148
reviews
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