If I could give no stars I would.. Please, please, please do not use this company they are an absolute joke and will rip you off!! I read the reviews and fell for the great offer they had on. On the day a man collected my car and took it to a garage approx 15 miles away. At 2.15pm I got a call from Service Stop saying that they recommend a brake drain and flush as there was moisture in the brake fluid and also engine flush for the oil and they could do it for £270, I declined and he said no worries it’s a good car and he would arrange to get the car delivered back. I know these are things that garages do recommend but the prices quoted were expensive. Anyway, my car didn’t come back between 4-6 like arranged it arrived next morning at 9.35am!!! No one called and no one ever answers the “office” phone, the mobile number they give you for the driver is permanently on answer machine, it’s a joke. I couldn’t get to work. I googled the address given for the garage and managed to get a landline number, the cheery sounding man who answered stopped me mid sentence to ask if this was to do with service stop, when I said yes he said you must ring another number the man upstairs deals with calls for them. I wanted to know what they had done, had an inspection actually been done as I felt I’d been conned. He spoke broken English but told me they had inspected my car and everything is fine, they changed oil and filter. I asked what oil as I had been charged an extra £24.99 plus vat for specialist oil. He assured me it was premium long life oil. I asked again if they had carried out a full inspection and he said yes oil change and filter. Asked if all under bonnet fluids were checked and topped up and he said no they were only asked to change oil filter and oil. I asked why they had failed to spot my drivers daytime bulb was out and he said it would have been in the report sent to service stop. I asked if they had checked the brake fluid and he said no they hadn’t been asked to yet service stop were telling me it had moisture in. I don’t think it’s the garage at fault as they are given the work and told what to do, he told me they pay the garage just £74 including the oil. So I was thinking I’ve just paid £137 for a oil change but the garage called back to say they wanted to assure me that an inspection had been done the car is fine and oil and filter were definitely done and he didn’t want me to worry. I would definitely avoid at all costs