After buying my car from my lease, I went for its first service outside the dealership. Wow, never again will I use them again!!. I hadn't used an independent garage for a long while, so went on line for a reasonable quote, that's when I booked with a 30%discount when paid up front which wasn't that great, really, so I should have picked up on there rogue ways then. Anyhow, my car was dutifully collected as planned, where I was given a card business card from driver. After a couple of hours, I kept getting a strangelondon number who when I eventually answered was the office not the garage. I had very urgent and important work to be done which they quoted over 700 pounds, even offered me a loan to pay it off which I started to process, then cancelled with my bank. I went back to garage who agreed but it wasn't as bad as they said it was and not as expensive. Even the garage think their wrongons but uses them because it gets them work. Never again, they need to be shamed.