Bev
**AVOID** **AVOID** **AVOID** **AVOID** **AVOID** I only gave 1 star because I had to give something! They reel you in with a cheap price for MOT and service then totally rip you off everywhere else! Paid nearly £800 for work I was told on the phone NEEDED doing, It wasn't until I received the email to confirm the work, that I found out that most of it was advisories. The communication is appalling. I was told I would get my car back that day, then at around 5pm I had a voicemail to say the work wasn't complete and I would get a call in the morning, (Saturday morning) No phone call....but then I wouldn't get one, what with the company not being open on weekends. Called the garage who carried out the work, who told me the work is complete and had been since the Friday afternoon. Called them Monday morning, and finally got a call back at around 12.45, to be told that the garage was still carrying out the work, NOT TRUE!! ( I called the garage Monday morning, just to double check all was done)I told Daniel (my advisor) the work was done, and, well, all I can say is the only thing this company are good at is billing you....I received the bill by email before I had even finished the call!! I left negative feedback from a text survey request - I received a call from Michael who was going to look in to where things went wrong and HE mentioned to sort out any compensation too. This was 2 weeks ago...I was told I would get a response in 3 days, Nothing, After days of calling, Michael finally answered his phone a week ago, and told I would get a call back within 20 minutes...and I am still waiting. I will never ever use this company again, and I've quite happily told my friends and family how awful this company are. Unless you want to be ripped off, and without your car for nearly 4 days unnecessarily then AVOID!!
2 years ago
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Servicing Stop has a 2.0 average rating from 3,144 reviews

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