The are totally useless, booked my car in for service and MOT, no one collected my car on morning of service, couldn’t get through to Servicing Stop, their AI is terrible. Eventually Louis called said there were issues with garage and my car would be picked up next morning, this excuse went on for 7 days so I gave up, cancelled booking, now waiting for a refund. Went to a local garage who did service and MOT within 4 hours.. DON’T USE Servicing Stop they rip you off with parts, so incredibly slow. Would help if you could actually get through to them in the phone!