AVOID USING THIS COMPANY!!!!! Booked my car for a service on Monday 12/7/2021 Paid in full on Saturday 10/7/2021 Took the day off work on Monday, no one picked up my car, spent 3 hours trying to get in contact with them!! When I eventually got in contact they tell me “oh sorry it’s been booked for tomorrow 13/7/2021” I accept that, possibly my mistake! So I book Tuesday off work (I work in care, SERVICING STOP aware of this fact! I work with adults with learning disabilities) Car due to be picked up on Tuesday between 8am & 10am, I’m still waiting for someone to pick it up at 10:30am!!! When I eventually get through they say “oh sorry, there’s only one mechanic at the garage today you’ll need to contact them to sort pick up”!! I’m now getting annoyed because I’ve paid for a service up front and SERVICING STOP not delivering!! And not being of any help! I phone garage, tell the guy I’ll bring the car in if that will help, I explain to guy about my job and the people who depend on me on a daily basis! He says bring it in and I’ll get it back to you by 4pm. I’m happy with that. At 2pm I get phone call from the garage to say my car is not on the system, so now I’m getting anxious again, I explain I’ve paid for it & it’s starting to turn into a joke, I’m starting to get annoyed, but it’s not the fault of the mechanic, it’s the fault of SERVICING STOP. The mechanic says leave it with me and I’ll see what I can do!! I wait for phone call, bearing in mind he is the only mechanic at the garage this day, I understand when phone not being answered! Eventually at 6:30pm I get a lift to the garage to see what’s happening to find it’s all locked up!!! Next day I have to go to work, and don’t get time to call garage or SERVICING STOP, I get a few calls from the number I had been trying to get through to for 2 days but because I’m at work, I can’t answer, I eventually call them back (hey presto! They answer straight away) Young man called Daniel speaks to me to tell me there is some work needs to be done! I say ok, he goes on to say I have to pay extra for the oil in my car because it’s diesel, bear in mind that is already on the system because they have all my car details before I paid up front! He then says the break pads need doing and some other things, I can’t remember what, but all in all it was going to cost £888 or there about, I tell him to send me the details of the work required in writing, he says no I’ve got to pay for it first!!! I say I don’t think so, I ask him to make sure the service I have paid for is complete and to drop my car off as per initial contract!! He says I’ll have to contact garage myself! I contact the garage who say the can’t put anything in writing as my contact with SERVICING STOP & to top it off they can’t drop my car off at my house, they got no one to drop it!!!! So I don’t finish work until 8pm and the garage is shut then & they can’t drop it on Thursday as they’ve got no one available to drop it!!! So I’ve got to take another day off work, and make my own way to the garage, buses x 2 and walking! I wasn’t very happy, but I’ve put it down to experience. Now yesterday while on motorway a light comes on the dashboard I’ve gone through my books in the car, my service history book missing! I can’t get in contact with the garage or SERVICING STOP TO SAY I’M FUMING IS AN UNDERSTATEMENT. This company is the worst kind of scammers I’ve ever come across! I will fight to get my money back, they are a despicable company and need to cease trading as soon as possible!! When you check the reviews they are all five stars until you get to put your own review then you see the real reviews, how is this even possible!!!!