I ordered orchids for my mum who had been ill. On the fourth and fifth day flowers started to drop. I sent a photo and a complaint but the customer service is dreadful. The have a three day complaint deadline so if your flowers do not last longer than three days you have nowhere to go. They would not give out the managing directors details to take the matter higher and details on the website do not work. I would never use this company again. Do not waste your money.
5 years ago
Serenata Flowers has a
3.4
average rating
from
5,922
reviews
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