Elaine
The team are great, everyone from receptionist to dentists. They were very informative and polite. I went in originally wanting veneers as my teeth had minor issues and the dentist was able to advise me that Invisalign would get the job done without having to opt for veneers. I was able to say that I wanted an extra set of trays nearing the end of my treatment and this was accommodated. My only criticism is that the practice is too popular yet small therefore the time between my appointments was longer than it needed to be on several occasions as there were no available appointments. This also meant that when I tried to reschedule an appointment due to an emergency I could only do so by being pushed back 3 weeks. I believe if appointments were available at the correct times my treatment would have been completed sooner. All that being said, their busy schedules show just how great they are.
Helpful Report
Posted 1 year ago
Dear Elaine, thank you for your kind comments and helpful feedback. Improving the availability of appointments is always a priority for us and we've already made some big improvements by expanding our team and opening a second clinic in London Bridge :)
Posted 1 year ago
Sensu is rated 4.80 based on 177 reviews

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