I have been attending Epsom for many months and on my last appointment had re-booked for today (22 January 2020). I was contacted by the salon and advised that Epsom would closed for a training day and would it be possible for me to attend my 5pm appointment at Worcester Park instead. Not only did I leave work early but was in traffic, so decided to contact the salon to advise I was running 5 minutes late. To my surprise the phone was diverted to Canary Wharf where I was advised that both Epsom and Worcester Park salons were closed due to a training day and would only re-open tomorrow. Considering it costs around £140 for a half head highlights and hair cut, this is appalling service. I will not be returning to Seam Hanna and shall find a competitor who values their clients This is the most unprofessional behaviour - I have an important event tomorrow and will never rely or trust Sean Hanna to be professional or be able to keep appointments or value clients again !