Emma
Would never use SCS ever again ! Bought a corner sofa from scs, after a few months the leather started to come away from some of the seats. Contacted scs they sent someone out to inspect it., was classed as a fault with the leather so scs order us a new one. I had to keep phoning for updates as they never contacted me. After 12 weeks the new sofa was delivered and it was RIPPED. Again they order us a new sofa and guaranteed it would be delivered before Christmas, which it was not. Unhappy I complained to an area manager and was offered a good will gesture of £400. Had new sofa since 4th Jan 2019 and once aging the leather as started to come away. Scs once again inspected the sofa and it was again classed as a manafacturing fault with the leather. As there are no other sofas in SCS that will fit in our living room we have opted for a refund. We're now being told we can have our money back minus the £400 good will gesture. Shocking really. I haven't put this review before as I was giving scs the opportunity to rectify the issue, but seen as I've had no response from SCS I though I would leave this review. Please consider this review before you buy from SCS !
4 years ago
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SCS has a 1.5 average rating from 1,716 reviews

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