I purchased 2 pairs of glasses 11 weeks ago. I was treated so nice with the manager and her staff no problems .on collecting my glasses 5 days after order I was delighted. but both pairs had a problem with the ear pieces coming off so I went back the following day. The manager fitted new ones but with the same problem. She said she would send them back to the supplier. They were returned with both lenses scratched and supper glue all over the frames to the point they had to be replaced. again they came back with transmissions lenses. Sent back again. came back with bog standard lenses not what I paid for. Sent back again but not arrived as yet.so I asked for a refund ,I was told to e mail and they will consider. After paying £800 for 2 pairs of glasses I am totaly disgusted with scrivens,I spoke to two people one was disrespectful and the other said he would e mail me but did not. You want a review imagine the reply yours mr m hayes.
4 years ago
Scrivens Opticians & Hearing Care has a
4.5
average rating
from
4,959
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