I visited the Brandon branch of Scrivens because I knew there was a problem with my sight in one eye, unfortunately you never seem to see the same optometrist when visiting and so it was on this occasion. After explaining that I knew something was wrong the optometrist carried out the examination on both eyes, he wanted me to return in order to carry out further tests (no appointments available for about 3 to 4 weeks) but assured me that he could see nothing wrong and that I had nothing to worry about. Not convinced by his manner nor conclusion I visited a popular high street opticians for a second opinion about two weeks later, the optometrist listened carefully to my concerns and then gave my eyes the most thorough examination I have ever received. He referred me directly to the hospital where AMD was diagnosed in the eye that I was concerned about and treatment began soon afterwards. How one trained optometrist can spot this easily and another not is beyond me, do they not realise that people’s eyesight is precious and checks should be thorough whilst listening to the clients concerns? I have no faith in Scrivens at all now and am aware that the wrong diagnosis and therefore delay in getting this treated has cost me some of my sight in one eye, however I have nothing but praise for the professionalism of the optometrist at specsavers. Further to this nobody from Scrivens has made contact to offer an apology nor help of any kind.