The Manager of you store in Tonbridge, Kent needs training in customer services - I have just had the most awful telephone conversation with him which resulted in my being very angry. This man needs to remember who is paying his wages and that customers should be treated with respect, especially when his branch has made an error. I don't expect to be spoken over or made angry when I am not the person in the wrong. Very bad form Scrivens, this is not the way to reward customer loyalty.
11 months ago
Scrivens Opticians & Hearing Care has a
4.5
average rating
from
5,027
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