I'd never heard of Scotby Cycles, they just came up in my search results when I was looking for bicycle panniers. Their website was really easy to navigate, I found exactly what I wanted very easily, and it was in stock. Placing an order online was quick, simple and very straightforward, and I was kept informed about the status of my order by email at every stage, which I find very useful. To top it all off, their prices were brilliant, plus they post to Offshore islands which many other places don't do, so I'll definitely be ordering from them again in future. Thank you Scotby Cycles, top service all round.