I purchased a Schoffel Ptarmigan Extreme II Gore-tex jacket from William Powell, Banbury on 15th November 2022, cost £499. Unfortunately, the jacket has various faults including a popper on the pocket falling off and the main zip becoming unstitched from the body of the jacket. William Powell is unable to exchange the jacket, on the advice of Schoffel, it should be returned and repaired, since this is more sustainable. I am now without a winter jacket, having paid a premium cost for what is, in my opinion, a poor quality product and lacking customer service.
1 year ago
Schoffel has a
4.7
average rating
from
4,660
reviews
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