Anonymous
I purchased a hat which the style is great and so is the material. The delivery was also excellent but the hat sizing is bigger than anything I’ve ever seen! I wear a lot of hats and buy them often, this one was a one size hat as most our but I have literally no idea who the hat would fit. It does mean your target audience is very small due to the hat being unsuitably sized for what I would say is about 95% of the population.
Helpful Report
Posted 1 year ago
Hi,

Have you contacted us about this or taken advantage of our free returns policy?

Our hats are one size fit all, and ensure they are suitable for young adults as the smallest size. No-one has ever said they are too big before and we've sold thousands. I personally have a small head and wear them two notches up from the minimum setting. But as above, you and every customer are entitled to return the item for a full refund under The Consumer Contracts Regulations. All online stores should follow this directive.
Posted 1 year ago
Scar Tissue Clothing is rated 4.13 based on 56 reviews

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