Purchased the Kids Concept Play Tunnel play tunnel. I was expecting the item to be of higher quality than play tunnels sold at much cheaper prices by other retailers, unfortunately that wasn't the case. The tunnel and case were full of holes which were very easy to spot. I can't see how Scandiborn wouldn't have known the product was damaged before sending it to me, I guess they just didn't care and were happy to send out a clearly damaged product. It was a birthday present so I didn't have time to return it and had to give a damaged present instead of turning up with no present. Also, the item was sent in a box that was twice the size needed with about 20m of thick brown wrapping paper (not exaggerating, it stretched the length of my hallway and back several times). A much smaller box could have been used and 2m of wrapping paper, not very environmentally friendly. Also ironic that so much packaging was used to protect a product that was clearly damaged before it was boxed up and posted. Poor all round really.