I have never dealt with such horrible company in my life. I made a finance order by the time i signed my finance agreement the Laptop was end of life. no problem not their fault. I ordered a similer cheaper laptop with some extra bits. The laptop they sent me saying its Ex Display like new laptop was dirty like hell the fan grill went was cracked. Half of the keyboard was not working. I called to to get a resolution i was told i can return it or get it replaced with a different laptop. The reason i ordered that laptop was because of it look and uniqueness. Anyway with heavy heart i decided to go with a different laptop and now i am told the other laptop i wanted is on sale and by the time they will receive original item back and test it the price can go up and i have to pay the difference and there is no way they can lock the price for the replacement and i am not allowed to speak to a manager and as she will say the same. They other item which was a Breeze 4K drone was faulty and was not working. The drone was advertised as new and when it arrived was full of finger print marks and on enquiry i was told it was due to quality check. I read another feedback someone complaining about the same used items sold as new. what a horrible bunch of people. They have no respect for trading standards or customer services.